Need to get in touch with Apple Support? There's an app for that. - CAMPUS94

Breaking

Entertainment, campus lifestyle, music

Post Top Ad

Post Top Ad

Friday, 11 November 2016

Need to get in touch with Apple Support? There's an app for that.

Did your shiny new iPhone 7 meet an unfortunate encounter with the sidewalk? Having issues getting your Macbook Air to boot? Forgot how to reset your iPad Air 2's password?

Accessing Apple's customer support is as quick as ever, as the company launches a dedicated Apple Support app for iPhone, iPad, and iPod.

The app - which also requires iOS 9.0 or later - lets users look up troubleshooting articles on the fly, chat with a technician for more pressing issues, and even schedule an appointment with a nearby Apple Store or Apple-sanctioned service provider.

The app also can keep details for multiple devices, making it easier for you (and the customer representative) to diagnose your device without having to guess which generation of MacBook you're trying to fix. 

At time of writing, the app appears to be only available through the Dutch App Store - odd, given the English description on the page and the fact that the app appears to come in a dozen different languages.

It's very likely that the app is simply in the process of rolling out, and could be expected available in different regions in due time.

Until then, we contacted an Apple representative to learn more about if Apple Support's app plans to go global soon, and will update this story as more details emerge. 

  • Get over $100 off a refurbished iPhone 6S or 6S Plus

Via TechCrunch


Source: TechRadar posted by Campus94

No comments:

Post a Comment

Post Top Ad

Responsive Ads Here